Rover FrontOffice™: Overlays on top of PMS bringing the front office functionality onto a mobile/tablet in a touch/graphic user experience.Review bill, preferences collected, upsell opportunities, and remote key fulfillment. Private labeled, PMS-integrated mobile check-in &/or checkout. Guest-enabled mobile check-in & out via smart phone or desktop. Zest Web™: Enables guest pre-engagement and mobile guest services via mobile web, no app needed.The resort has implemented three StayNTouch cloud-solutions on one platform: In addition to the guest facing online mobile check-in, there is a secondary option where colleagues can check guests in anywhere in the resort via the StayNTouch Rover Solution, a mobile/tablet extension of the hotel's PMS. Encouraging guests to check out via their smartphone has also been a boon to the operations of the resort. Achieving its goal of improving the check-in experience, the lobby has seen shorter lines. Since rolling out the system in April of 2015, as many as 30% of guests are opting into the ARIA mobile check-in process, equaling up to 700 mobile check-ins per day. "Instead of four to five minutes per check-in, we've been able to take that down to one to two minutes," McCallum Crawford says. While the ultimate goal was to reduce lines, a secondary aim was to lessen the wait time if a guest did decide to check-in at the desk. "Our goal was to speed up the arrival experience so our guests didn't spend time standing in line instead of starting their stay with us immediately upon arrival," states Shannon McCallum Crawford, Executive Director of Hotel Operations, ARIA.ĪRIA partnered with StayNTouch to roll out its cloud-based mobility platform that offers guests a variety of check-in and checkout options via their smartphone. This is true whether a guest is arriving at a small hotel or a large 4004-room resort like the ARIA Resort & Casino in Las Vegas. The check-in process has traditionally been a trouble spot for the lodging industry regardless of size or segment. The location in this accommodation is also one of the best in Las Vegas! Guests like the location better than in other accommodations in the area.Ĭouples particularly appreciate the location – they gave it a score of 9.2 for a stay of two.StayNTouch Inc., provider of the cloud PMS Mobile Overlay Platform, is pleased to announce the implementation of its hotel software solutions at the AAA Five Diamond ARIA Resort Las Vegas. Las Vegas Strip is very popular with travelers interested in shopping, an exciting nightlife and city walks.Īccording to independent guest reviews, this is the most popular part of Las Vegas. The ARIA Resort and Casino Cit圜enter is located just 5 km from McCarran International Airport. ![]() ![]() The ARIA Resort & Casino at Cit圜enter Las Vegas also has a conference center at your disposal. Fitness trainer services and group fitness courses are also offered. ![]() The in-house wellness area of the ARIA Resort & Casino at Cit圜enter Las Vegas has 62 treatment rooms and offers massages as well as facial and beauty treatments. The Jewell Nightclub is open on Monday, Friday and Saturday from 22:00 to 04:00 and is part of the new night program of the Hakkasan Group. The seasonally open pool lounge LIQUID is reserved for adults and offers DJ music, a restaurant, a bar and your own sun cabana which you can rent. You can relax in 3 outdoor pools and 3 whirlpools. The bathroom is equipped with fluffy bathrobes, a bathtub and a glazed shower with a bench. The rooms are characterised by room-high corner windows with breathtaking views of the city.Īll rooms have a well stocked minibar and a one-touch control system that allows you to conveniently change the lighting and temperature of the room. The ARIA Resort & Casino at Cit圜enter Las Vegas awaits you on the Las Vegas Strip and offers a 14,000 m² casino, 16 restaurants and local entertainment.
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